Terms and Conditions - Indian Travel Agency

Overview of Terms & Conditions

By booking a tour with Indian Travel Agency, you agree to the following terms and conditions. We are committed to providing a smooth and enjoyable travel experience, and we appreciate your cooperation in adhering to these policies.

Payment Terms

  • To confirm your booking, an advance payment of 50% of the total trip cost is required.
  • The remaining 50% must be paid at least 24 hours before the trip starts to ensure a hassle-free experience.
  • Prompt payments help us secure accommodations, transport, and other services in advance.
  • Failure to make full payment as per schedule may result in cancellation, and applicable cancellation charges will be deducted.

Hotel Check-in and Checkout Policy

  • Our partner hotels follow standard check-in and checkout times:
    • Check-in: 2:00 PM
    • Checkout: 11:00 AM
  • Early check-in or late checkout is subject to availability and may incur additional charges as per the hotel’s policy.
  • We advise guests to inform us in advance if they require early check-in or late checkout arrangements.

Car Service Timings

  • Car rental services will be available for up to 10 hours per day.
  • For example, if the car service starts at 7:00 AM, it will be available until 5:00 PM.
  • Exceeding the allocated service hours may result in additional charges as per the applicable rate.
  • Clients are requested to adhere to the specified timing to avoid inconvenience.

Responsibility for Personal Belongings

  • Travelers are solely responsible for the safety of their personal belongings, including luggage, cash, jewelry, and other valuables.
  • While we prioritize your security, we do not assume liability for any lost, stolen, or damaged belongings during your trip.
  • Please remain vigilant and take necessary precautions at all times, whether inside the hotel, vehicle, or while visiting destinations.

Cancellation and Refund Policy

  • In case of cancellation, please notify us as soon as possible. Cancellation charges may apply as per the following policy:
    • More than 30 days before departure: 10% of the total trip cost is non-refundable.
    • Within 30-16 days of departure: 50% of the total trip cost is chargeable.
    • Within 15 days of departure: 100% of the total trip cost is chargeable.
  • Refunds, if applicable, will be processed after deducting non-recoverable expenses already paid to hotels, airlines, and other service providers.
  • Refund processing may take 7-10 business days and will be credited through the original payment mode.

Travel Documentation

  • It is the traveler’s responsibility to ensure they carry valid travel documents, including:
    • Indian Nationals: Aadhar Card, PAN Card, or any other government-issued ID.
    • Foreign Travelers: Valid passport, visa, and any other required documents.
  • The agency is not responsible for any travel disruptions due to incorrect or missing documents.

Changes or Modifications to Itinerary

  • We understand that unforeseen circumstances may arise, requiring modifications to the itinerary.
  • Any change requests should be communicated as early as possible, and we will accommodate them subject to availability and additional charges.
  • Changes to hotel bookings, flight tickets, or transport services are subject to the respective provider’s policies.

Travel Insurance

  • We strongly recommend that travelers obtain comprehensive travel insurance to cover unexpected events such as:
    • Medical emergencies
    • Trip cancellations
    • Loss of luggage or belongings
    • Accidents and natural disasters
  • We can assist in recommending reliable insurance providers, but we do not provide insurance directly.

Force Majeure (Unforeseen Circumstances)

  • In case of natural disasters, political unrest, government restrictions, or any other unforeseen circumstances beyond our control, we reserve the right to:
    • Modify the travel itinerary
    • Cancel bookings if required
    • Offer alternative arrangements or refunds, subject to applicable policies
  • We will make every effort to minimize inconvenience, but we cannot be held liable for any financial losses due to such events.

Liability Disclaimer

  • Indian Travel Agency is not responsible for:
    • Accidents, illness, injuries, or deaths occurring during the tour.
    • Theft, loss, or damage to personal property.
    • Additional expenses due to transport delays, road closures, or service disruptions.
  • Travelers participate in all activities at their own risk and are advised to exercise caution at all times.
  • By booking with us, travelers acknowledge that they accept these risks and agree that neither they nor their dependents will be eligible for any compensation in case of incidents.
  • Advance payment signifies acceptance of this disclaimer.

Governing Law and Jurisdiction

  • These terms and conditions are governed by the laws of Lucknow, Uttar Pradesh, India.
  • Any disputes arising from or related to our services shall be subject to the exclusive jurisdiction of the courts in Lucknow.

Contact Information

For any queries, cancellations, or modifications, feel free to reach out to us:

📧 Email: info@indiantravelagency.in
 🌍 Website: www.indiantravelagency.in

By booking with Indian Travel Agency, you confirm that you have read, understood, and agreed to these terms and conditions. We look forward to offering you a memorable and seamless travel experience!

 

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